Versand
Order Dispatch & Delivery Policy
This policy covers the preparation, shipment, and delivery of orders placed through the store.
Order Preparation
Orders are prepared after they are successfully submitted and payment requirements have been completed.
Preparation times may vary due to:
- Order volume
- Product availability
- Weekends
- Public holidays
- Operational circumstances
Delivery Estimates
Estimated shipping or arrival times may be displayed during checkout or communicated after dispatch.
These estimates may change if circumstances outside our control affect transportation.
Possible Shipping Delays
Delivery can occasionally be delayed by factors such as:
- Carrier backlogs
- Customs checks
- Severe weather
- Local delivery disruptions
- Public holidays
- Incorrect address details
Delivery Charges
Any applicable delivery charges will be clearly shown before the order is finalized.
Tracking
Where tracking is available, tracking details may be provided once the order has entered the delivery network.
Tracking updates are controlled by the carrier and may not appear immediately.
Incorrect Address
If you notice an address mistake after placing an order, email us as soon as possible:
We cannot guarantee that address changes will be possible after dispatch.
Delivery Support
For significant delays or delivery problems, contact:
Providing your order number will help us locate the purchase more quickly.